Best Free & Paid Shared Inbox Software for Google Workspace & G Suite
Google Workspace apps for shared inboxes allow teams to collaborate together on emails and assign emails to each other without the need for a third-party email client or leaving Gmail. This allows you and the team to use what you have an use a Google Workspace app to help fill the need to collaborate and work together on emails in real-time. Shared inbox is popular with customer support teams, marketing & sales to better make sure emails are aligned with the right people in the team. Teams find that using these shared inbox tools help them to keep everything housed inside of the Google Workspace system that they already pay for.
Drag wants to turn your Gmail into a collaborative workspace with projects & assign.
Kiwi turns Gmail into a desktop app allowing you to use it on Windows & macOS.
Gmelius is a Gmail/Google Workspace tool that turns your inbox into CRM or support.
Sortd is an email tool that turns Gmail into an organizer for your team tasks.
Hiver wants to upgrade Gmail by allowing you to collaborate & assign emails.
Shared Inbox in Google Workspace
How to Collaborate on Emails in Google Workspace
Is there a shared mailbox in Google Workspace?
Many tools can help you use Gmail more precisely. Tools like Gmelius, Drag, and others can convert it into a workspace where you can collaborate and assign emails.
How do I set up collaborative inbox in Google Workspace?
You can create a Google group that can be used like a collaborative email account but lacks some of the additional abilities that other third-party tools provide.
How to set up a shared inbox in Gmail?
Gmail can be used as a shared inbox by installing a Google Workspace app that helps you assign, collaborate and comment on emails.